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Customer Reviews

What a fantastic experience! I've dealt with many supposed "experts" in my time but with Service Pro, they were fast, courteous, had the knowledge and experience to get my heating system fixed quickly! Thank you very much!

Nataliya Butgusaim Avatar Nataliya Butgusaim
January 3, 2018

Sam put in a brand new Air conditioner, works great, super quiet and energy efficiency of course! All my friends and family use them.

Cameron Clark Avatar Cameron Clark
April 25, 2018

I found a bend on the supply line of my AC unit. A friend recommended Sam. I called Sam and he was in the area and he was at my house in 15 minutes. Sam was very professional. After checking the line he determined the bend was okay and checked the AC unit to ensure it was working properly. Just nice to know there are honest people like Sam who care for the customer.

David Swanick Avatar David Swanick
August 14, 2018

Sam did a awesome job l had new hot water tank new furnace and air conditioning system repair I would highly recommend this company to do work I give them 5 starsgreat job

Bob Avatar Bob
May 27, 2021

Sam is a true professional ! Quality , Clean workmanship. Sam takes great pride in what he installs . Furnace is only as good as the installer . Would highly recommend!!!

William Hourigan Avatar William Hourigan
November 17, 2018

My furnace died in the middle of January in Buffalo! I needed help quickly, and Sam was the first place I called on Sunday morning who responded immediately. He went over to my place that day and within the next two days, a new furnace and AC unit were installed at my house. His prices were very reasonable and he kept me updated about all of the repairs and installations, even though I was out of town during this time! Thanks Sam!

Ruth Huoh Avatar Ruth Huoh
January 16, 2021

Technician was on time and friendly. I was afraid someone would lie about repairs and charge me an eye. He was honest and repaired my AC right away. He gave us some great advice on filters and cleaning our unit. I will 100% do business with this company again and recommend them to anyone needing help.

Venjegol Odin Avatar Venjegol Odin
July 1, 2021

Sam, the owner of Service Pro, did an outstanding job of installing a new energy efficient Payne furnace, air cleaner and humidifier, and a ernergy efficient 3/4 ton Payne AC Unit in my Town of Tonawanda home. The furnace was installed in February 2018, and the AC unit was installed in May 2018, because it had to be installed when the back yard was dry. Sam and his workers were efficient and a pleasure to work with. Sam was very punctual, and all aspects of the job were clearly explained. Sam answered all my questions. Sam's workers cleaned up my basement after installing the furnace. Sam gave me clear instructions for registering my new furnace and AC unit. With the new furnace my heating costs were reduced by 25 percent. Importantly Sam's price was $2,400 less than the other 2 heating companies that bid on my job. Since Service Pro does not engage in costly TV, Radio and newspaper ads, the savings are passed along to the customers. I strongly recommend Sam and Service Pro for your new furnace and AC unit.

Thomas Kobus Avatar Thomas Kobus
May 17, 2018

Sam and his team are fantastic. Punctual and dedicated. Two days both my furnace and AC are installed. The price is reasonable and the work is decent. Highly recommended.

Xiaojiang Ling Avatar Xiaojiang Ling
July 6, 2018

This is a great company,Great prices,Great work and cleaned up so good it was like they were never here,House is cool and cozy and looks great.

Kenny Graham (Bfloking22) Avatar Kenny Graham (Bfloking22)
June 17, 2021