Customer Reviews

This is a great company,Great prices,Great work and cleaned up so good it was like they were never here,House is cool and cozy and looks great.

Sam put in a brand new Air conditioner, works great, super quiet and energy efficiency of course! All my friends and family use them.

Sam and his team are fantastic. Punctual and dedicated. Two days both my furnace and AC are installed. The price is reasonable and the work is decent. Highly recommended.

Sam, the owner of Service Pro, did an outstanding job of installing a new energy efficient Payne furnace, air cleaner and humidifier, and a ernergy efficient 3/4 ton Payne AC Unit in my Town of Tonawanda home. The furnace was installed in February 2018, and the AC unit was installed in May 2018, because it had to be installed when the back yard was dry. Sam and his workers were efficient and a pleasure to work with. Sam was very punctual, and all aspects of the job were clearly explained. Sam answered all my questions. Sam's workers cleaned up my basement after installing the furnace. Sam gave me clear instructions for registering my new furnace and AC unit. With the new furnace my heating costs were reduced by 25 percent. Importantly Sam's price was $2,400 less than the other 2 heating companies that bid on my job. Since Service Pro does not engage in costly TV, Radio and newspaper ads, the savings are passed along to the customers. I strongly recommend Sam and Service Pro for your new furnace and AC unit.

Sam is a true professional ! Quality , Clean workmanship. Sam takes great pride in what he installs . Furnace is only as good as the installer . Would highly recommend!!!

Our furnace was making a loud banging noise Sunday morning, I called several places no one could look at it till Monday. I left a message and Sam got back to me fairly quick and he was at my house an hour and a half later. He determined that we needed a motor and blower, after he tried several places it was determined (due to age of furnace) that he could not get the parts needed. He quoted us a great price for a new furnace and was back at our house Monday morning to install it. Sam went above and beyond any expectations I had and his co-worker were a pleasure to deal with and took time to answer any questions I had. Will definitely be calling him for all my heating needs.

What a fantastic experience! I've dealt with many supposed "experts" in my time but with Service Pro, they were fast, courteous, had the knowledge and experience to get my heating system fixed quickly! Thank you very much!

Technician was on time and friendly. I was afraid someone would lie about repairs and charge me an eye. He was honest and repaired my AC right away. He gave us some great advice on filters and cleaning our unit. I will 100% do business with this company again and recommend them to anyone needing help.

I can't say enough good things about Sam and his business. Answered the phone before they opened for business. Took the time to talk to me about the situation. Gave me a time he would arrive. SHOWED UP ON TIME!!! Listened to what I thought it was. Correctly diagnosed the problem (boy, was I was so wrong). Fixed it...quickly too. The price...FAIR. Explained what may have caused the problem. Talked with me about what I could do better about my heating situation and to better protect my family against carbon monoxide. Sam, thank you so much for making us a priority today. It's great to know, "I got a guy."

They came and did a wonderful job installing a new A/C system in my home. I highly recommend this company.